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Remote Computer Assistance - How Does It Work?

Many IT Issues do not require a visit from our engineer or the associated wait. Using our remote access software, we can connect to your computer, view your screen and share control of the mouse. This gives you the opportunity to show us the problem as you experience it so that we can show you the solution. We use industry standard software that allows us one-time access to your computer whilst keeping you in control of what we can do and see.

Get In Touch

Phone: 01789 293 262
Windows Remote Support
Mac Remote Support

Mac Teamviewer v15

Mac Remote Support

Mac Teamviewer v14


mtechnical IT Support – Who, where and what.

About Us

mtechnical was started in 2008 with the aim of bringing enterprise class IT Support to the SMB market.  We have grown steadily, building a strong reputation locally for giving great IT Support.  Our customers vary in type and size, both local and national including household names we are proud to be associated with.


Our employees have a wide breadth of experience in the public and private sector, working with networks with hundreds of employees and a diverse range of technologies.  We invest in training and development to maintain a high level of expertise across all employees.

We are situated on the Shottery Brook Office Park in Stratford-upon-Avon with easy access to routes across the West Midlands.

mtechnical operates a full-time IT Support desk giving you expert help during office hours.  We provide enterprise remote support software to all our customers free of charge so we can assist you remotely whilst sharing your computer screen.

mtechnical is able to offer very tailored IT support to match your requirements where traditional routes can often be prohibitively expensive or complex.

We are associated with a number of IT industry leaders. Our Microsoft Partner status assures you that we operate with the highest industry compliance standards.  As a Dell Partner, we can provide high level, cost-effective solutions for all customers with first class support.  We also work with HP, VMware, Symantec, Sophos, ESET and many other popular vendors.

Contact us today for a meeting to see how we can help your business get the most out of your IT investment.

Let us worry about your IT so you can concentrate on your business.

Our Customers

mtechnical offers IT Support to a diverse customer base covering many business sectors including:

  • Accountancy
  • Design
  • Engineering
  • Legal
  • Manufacturing
  • Property Management
  • Recruitment
  • Retail
  • Training

Our Coverage

mtechnical is ideally placed to offer IT Support in Warwickshire, Worcestershire and Birmingham to include these areas:

Stratford, Warwick, Leamington Spa, Redditch, Solihull, Banbury, Bidford-on-Avon, Coventry, Knowle, Alcester, Studley, Evesham, Broadway, Wellesbourne, Shipston, Henley-in-Arden, Moreton in Marsh, Knowle, Southam, Kenilworth. For remote support, distance is no object – we regularly support offices nationwide and even Sydney, Australia!

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