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Remote Computer Assistance - How Does It Work?

Many IT Issues do not require a visit from our engineer or the associated wait. Using our remote access software, we can connect to your computer, view your screen and share control of the mouse. This gives you the opportunity to show us the problem as you experience it so that we can show you the solution. We use industry standard software that allows us one-time access to your computer whilst keeping you in control of what we can do and see.

Get In Touch

Phone: 01789 293 262
Windows Remote Support
Mac Remote Support

Mac Teamviewer v15

Mac Remote Support

Mac Teamviewer v14

Another Happy Customer!

Another happy customer!

SRM Electrical is an Independent, family-owned Electrical Wholesaler and Distributor with four branches in the Warwick, Coventry and Leicester areas. Founded in 1998, we have become a leading UK Electrical Wholesaler with a network of branches offering an unrivalled service covering the Midlands and Leicestershire, supporting the commercial, industrial and domestic electrical sectors.

They asked mtechnical to create a responsive, quick, easy to navigate website. We delivered on our promise to them and the website was launched on the 1st of September.

Chloe Hannah, the Group Marketing Manager for SRM gave us a fantastic testimonial below:

“Creating a new website could feel a little daunting however this was removed instantly with the customer services provided by mtechnical, it began with a very informative planning meeting to discuss our vision, ideas and great suggestions in which would benefit the company, mtechincal`s experience and expertise shined in the ideas suggested and where able to bring the vision to life in such a great turnaround time, I really enjoyed working with the team in sending all the content promptly and in return they really delivered a fast paced result, Tom in web design was very happy to support the process, amendments and great suggestions to bring the best out of the new website. I can’t thank mtechnical enough for making such a large and timely job made a great experience”.

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