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Remote Computer Assistance - How Does It Work?

Many IT Issues do not require a visit from our engineer or the associated wait. Using our remote access software, we can connect to your computer, view your screen and share control of the mouse. This gives you the opportunity to show us the problem as you experience it so that we can show you the solution. We use industry standard software that allows us one-time access to your computer whilst keeping you in control of what we can do and see.

Get In Touch

Phone: 01789 293 262
Windows Remote Support
Mac Remote Support

Mac Teamviewer v15

Mac Remote Support

Mac Teamviewer v14

As a long-standing client, I have always found mtechnical to be a highly competent IT support organisation that is prepared to go the extra mile in order to ensure that our issues are resolved quickly and efficiently. mtechnical are a critical part of our IT function. mtechnical have worked on a number of business critical projects which have been completed to the highest standard. I would highly recommend mtechnical to any business looking for IT support. Robert and Daniel and the rest of the mtechnical team are always on hand to help us at the trust.

Rich Smith
ICT Manager
https://www.shakespeare.org.uk/

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