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Remote Computer Assistance - How Does It Work?

Many IT Issues do not require a visit from our engineer or the associated wait. Using our remote access software, we can connect to your computer, view your screen and share control of the mouse. This gives you the opportunity to show us the problem as you experience it so that we can show you the solution. We use industry standard software that allows us one-time access to your computer whilst keeping you in control of what we can do and see.

Get In Touch

Phone: 01789 293 262
Windows Remote Support
Mac Remote Support

Mac Teamviewer v15

Mac Remote Support

Mac Teamviewer v14

Server Support

Protecting the vital core of your network.

Server Support Tailored to Your Business Requirements

mtechnical have a large resource of server experience to implement, support and develop your server estate.

Full Maintenance

A full maintenance contract for your server support requirements. This is a monthly fee based on the size and complexity of your requirements.

New Server Implementations

Project management of new server implementations.  We will plan, supply and install the best solution for your business.

Server Migrations

Helping your network evolve through server migrations to virtualised and cloud environments.

Server Installation and Configuration

Any business with just a few employees can often benefit from a server. Though it may sound complicated and expensive, it doesn’t have to be. With very little work on your part, mtechnical can soon get you up and running.

Server Monitoring

Most support can be done remotely and includes a monitoring service that will alert you or mtechnical that a problem has occured or an issue requires attention.

We can monitor many aspects of your network including:

Hardware Status
Backup Status
Disk Space
Network Connectivity
Hard Drive Health
Performance Loads
Anti-virus Status
UPS Monitoring

Free Server Health Check

mtechnical offers a free server health check for local businesses to provide guidance on the suitability of this most important piece of IT equipment.

Book an Appointment

Server Migrations & Virtualisation

Many businesses already make good use of servers and manage them internally.  At some point they will need to be upgraded to newer software or hardware which may be an appropriate time to look at cloud services or virtualisation.  Both have efficiency benefits depending on the purpose of the server and the size of the business.  More information can be found by click these following links:

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