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Remote Computer Assistance - How Does It Work?

Many IT Issues do not require a visit from our engineer or the associated wait. Using our remote access software, we can connect to your computer, view your screen and share control of the mouse. This gives you the opportunity to show us the problem as you experience it so that we can show you the solution. We use industry standard software that allows us one-time access to your computer whilst keeping you in control of what we can do and see.

Get In Touch

Phone: 01789 293 262
Windows Remote Support
Mac Remote Support

Mac Teamviewer v15

Mac Remote Support

Mac Teamviewer v14

IT Services & Support
You Can Trust

“Having mtechnical on-board at this critical time of both design & implementation was a fantastic help to our organisation.” – Shakespeare Birthplace Trust

Need IT Support?
Let’s Talk!

    or call

    01789 293 262

    Cohesion Recruitment
    Shakespeare Birthplace Trust
    Karndean Design Flooring
    Ragdoll Productions
    Fassi UKI
    Lamp & Gear

    Why Choose mtechnical?

    mtechnical provide a wide range of IT services to many local businesses.
    We listen to you and identified appropriate solutions that fit the need.

    Microsoft Partner

    mtechnical has been a Microsoft Partner for over five years with the addition of the Microsoft Cloud Partner status through our management of many Office 365 email services. Our employees also hold a wide range of Microsoft certifications and pursue continuous development.

    Office 365 Services


    We specialise in all types of IT Services work from large networks to home offices with over a decade of IT experience in large and small, public and private sector environments.

    Our Clients

    IT Services

    mtechnical provides IT services & support to businesses, offering various levels to meet the requirements of different business sizes and types.

    Office 365

    mtechnical is a cloud partner of Microsoft to migrate, implement and support Office 365 for our customers.

    Server Virtualisation

    Server virtualisation enables multiple operating systems and applications to run on as little as a single host making your entire infrastructure simple to manage and more efficient.

    Network Security

    mtechnical regularly performs full IT audits for various local and national companies with emphasis on anti-virus, network security, backups and data protection.

    Cloud Services

    mtechnical offer Cloud Services including Office 365, Hosted email, File Sharing and much more.

    Server Management

    The basis of a good business network is a robust server. Microsoft Server is the incredibly popular and versatile foundation of nearly all business networks.

    Best-practice Policies

    As a Microsoft Partner, mtechnical implements corporate level best-practice policies to the benefit of local businesses. We take a partnership approach with our clients – your success is our success.

    Our Services
    IT Services
    IT Support

    Business Specialists

    As Business Specialists, mtechnical focuses on providing a complete IT support service, offering a Managed Service Desk for companies that do not have the expertise in house or do not require a permanent IT employee.

    Find Out More

    Our Coverage

    mtechnical is ideally placed to offer IT Support in Warwickshire, Worcestershire and Birmingham to include these areas:

    Stratford, Warwick, Leamington Spa, Redditch, Solihull, Banbury, Bidford-on-Avon, Coventry, Knowle, Alcester, Studley, Evesham, Broadway, Wellesbourne, Shipston, Henley-in-Arden, Moreton in Marsh, Knowle, Southam, Kenilworth. For remote support, distance is no object – we regularly support offices nationwide and even Sydney, Australia!

    West Midlands Map

    Our Partners

    mtechnical partners with industry leaders enabling us to provide the best IT solutions.

    Microsoft Partner Logo
    Dell Partner Logo
    ESET Partner Logo
    Sophos Partner Logo
    DrayTek Authorised Dealer

    I NEED…

    Choose this if your business needs great managed or ad-hoc IT Support

    I WANT TO…

    Choose this to help your business improve productivity with the latest technology

    HELP ME…

    Choose this to promote your online presence and help your business expand

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