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Remote Computer Assistance - How Does It Work?

Many IT Issues do not require a visit from our engineer or the associated wait. Using our remote access software, we can connect to your computer, view your screen and share control of the mouse. This gives you the opportunity to show us the problem as you experience it so that we can show you the solution. We use industry standard software that allows us one-time access to your computer whilst keeping you in control of what we can do and see.

Get In Touch

Phone: 01789 293 262
Windows Remote Support
Mac Remote Support

Mac Teamviewer v15

Mac Remote Support

Mac Teamviewer v14

Our Clients

mtechnical provides IT support to many great businesses.

mtechnical Clients

Here is a small selection of mtechnical clients representing just some of the diverse range of industries that we support:

Shakespeare Birthplace Trust

Shakespeare Birthplace Trust

The Shakespeare Birthplace Trust is the independent charity that cares for the world’s greatest Shakespeare heritage sites, and promotes the enjoyment and understanding of Shakespeare’s works and life. Welcoming some three quarters of a million visitors every year, mtechnical is privileged to support one of the country’s most popular tourist attractions.

Karndean Design Flooring

Karndean Design Flooring

Karndean Design Flooring is a global interiors company supplying luxury vinyl flooring to homes and businesses. Established 40 years ago in the UK, they employ over 300 people worldwide. A real success story and a household name that we are proud to be associated with.

Ragdoll Productions Ltd

Ragdoll Productions Ltd

The world famous TV production company, Ragdoll Productions Ltd produced award winning children’s television programmes including Teletubbies, Rosie and Jim and In the Night Garden. Their new series – Twirlywoos has just aired. Technology is at the core of the industry and Ragdoll makes excellent use of it at all stages of the process. An exciting company to be involved with.

Cohesion Recruitment

Cohesion Recruitment

Cohesion Recruitment are one of our newest customers, and have a large team of recruitment specialists offering tailored services to many UK household names. Making excellent use of Cloud Services, they are a great addition to our customer portfolio.


Kathrein UK Ltd

Kathrein are leading global specialists in communications equipment with their UK division offering the local service and support for many blue chip customers.  Your mobile phone may well be connected via their equipment right now!

Garden Furniture Centre

The Garden Furniture Centre Ltd

The Garden Furniture Centre in Wootton Wawen was established in 2000 supplying indoor and outdoor furniture to local customers. Now the business has a 10,000 square foot showroom, an online catalogue with well over 2000 products and a dedicated Sales Team that serves the UK. These guys are high energy!

Fassi UKI

Fassi UK

Based in Warwick, Fassi is the UK arm of one of the world’s largest truck loader crane manufacturers. Managing the sales and nationwide service network, they are an industry leader. As they say, Cranes Without Compromise!

Henry Bonas

Henry Bonas Ltd

Henry Bonas Ltd is a luxury wedding, party and event organiser working in London, the Cotswolds and beyond. With over 15 year’s experience of creating extraordinary experiences, they provide a bespoke service from planning and design to event management.

Talisman Executive Resourcing Limited

Talisman Executive Resourcing Limited is a specialist research-based executive search firm based in Bromsgrove who have received IT Support from mtechnical for five years – one of the originals!

Venues Of Excellence

Venues Of Excellence

Venues Of Excellence is the UK’s leading sales and marketing consortium of specialist venues for meeting, training and business events. One of our newest customers that we have helped to move onto the latest technologies to take the business forward.

A A Holmes Solicitors

A A Holmes Solicitors

A A Holmes Solicitors has been practicing for the past 19 years in Broadway with a branch office in Chipping Campden. One of mtechnical’s first customers, we have helped them grow their IT several times over.

Ashorne Hill

Ashorne Hill host an impressive conference centre, hotel and training facility in a Grade II-listed mansion house offering 40 meeting rooms and over 100 bedrooms. mtechnical has supported this complex and diverse network for several years. We can personally vouch for the excellent facilities and delicious food!

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