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Remote Computer Assistance - How Does It Work?

Many IT Issues do not require a visit from our engineer or the associated wait. Using our remote access software, we can connect to your computer, view your screen and share control of the mouse. This gives you the opportunity to show us the problem as you experience it so that we can show you the solution. We use industry standard software that allows us one-time access to your computer whilst keeping you in control of what we can do and see.

Get In Touch

Email: support@mtechnical.co.uk
Phone: 01789 293 262
Windows Remote Support
Mac Remote Support

We have worked with mtechnical over several years. The success of this relationship has been built on:

  • That they are clear and transparent when invoicing and costing.
  • Work to the budget.
  • Listen to you and identified appropriate solutions that fit the need.
  • Explain things to you in terms you will understand.
  • Manage your expectations so you know they will deliver when they say they will.
  • Are quick and effective with our on going support.
  • Great with our staff.

Chris Wood
Company Director
http://www.ragdoll.co.uk

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