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Remote Computer Assistance - How Does It Work?

Many IT Issues do not require a visit from our engineer or the associated wait. Using our remote access software, we can connect to your computer, view your screen and share control of the mouse. This gives you the opportunity to show us the problem as you experience it so that we can show you the solution. We use industry standard software that allows us one-time access to your computer whilst keeping you in control of what we can do and see.

Get In Touch

Email: support@mtechnical.co.uk
Phone: 01789 293 262
Windows Remote Support
Mac Remote Support

Remote User Support

Contact mtechnical to provide your business with UNLIMITED email and telephone support.

Peace of mind

A fixed, low cost monthly fee based of the number of employees in your company giving you peace of mind.

Remote Access

If remote access is available we can take control of the computer to ensure a speedy fix with minimal disruption.

Helpdesk

We operate a full-time helpdesk so your business can get support when you need it.

Unlimited Remote User Support

UNLIMITED email and telephone support for your employees’ day-to-day issues without the need for management approval.

Remote User Support

Password Problems
Email Issues
Printing
WIFI
Microsoft Office
Internet Access
Anti-virus Software
Networking

Remote Computer Assistance – How Does It Work?

Many IT Issues do not require a visit from our engineer or the associated wait. Using our remote access software, we can connect to your computer, view your screen and share control of the mouse. This gives you the opportunity to show us the problem as you experience it so that we can show you the solution. We provide industry standard software that allows us one-time access to your computer whilst keeping you in control of what we can do and see.

Windows Remote Support
Mac Remote Support
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